Privacy Policy


TWCOG LLP are committed to protecting your privacy and detail below how we collect and use your data.


What we collect


The data we hold comprises of suppliers, previous and existing clients, training delegates and recruitment of staff/staff records.  This information is considered confidential and is processed for the following reasons:


  • Provision of Services – Services provided to our customers and any information pertaining to those services. 

  • Maintenance of customer and supplier records and ensuring they are up to date and accurate.

  • Customer Relationship Management and Direct Marketing – Acquiring and maintaining contact information about previous, current and potential customers.

  • Keeping our customers informed through newsletters and upcoming events that might be of interest.

  • Recruitment – To collect information about candidates applying for roles with TWCOG LLP. This information will be retained for six months after the closing date of a job application and then confidentially disposed of.

  • Legal Obligations – Where we are obliged to disclose information as required by law or regulation.


Security and Confidentiality

TWCOG LLP take the appropriate steps to ensure all the data we store is secure.  All our systems used to store date have been reviewed and confirmed as secure for our purposes.


Any data collected is processed only be the relevant business divisions and if TWCOG LLP are to use a third party service provider, we ensure they comply to the same set of regulations for handling personal data.


How we collect data


TWCOG LLP collects data in a number of different ways, as outlined below:


  • Directly from you – This is information provided by you in order for TWCOG LLP to provide you with a service, in order for you to provide a service to us or applying for a role at TWCOG LLP

  • Publicly available sources – We use public sources such as LinkedIn

  • Third parties acting on your behalf – Information passed by recruitment agencies

  • Through our website  - In general, viewing our website may be considered anonymous.  However we may use your IP address to help diagnose issues with the website and to gather analytics as to what features of the site are being used the most (use of a third party such as google analytics). However, should you complete our contact form you are consenting to us viewing and retaining your details, as deemed appropriate by us.


Your Rights


In line with the current data privacy regulations all users of whom we hold information about have the following rights.  The right of access – access to view what data we hold about you.  The right of rectification – correct any inaccuracies about the data we hold about you. The right to erasure – where applicable all your data removed from our systems. The right to be informed – what are we doing with your data.  The right to object – (to processing justified on legitimate interest grounds) – Where TWCOG LLP relies on legitimate business interest to hold and process your data, then you have the right to object to such processing, unless we can either demonstrate compelling legitimate grounds for the processing that override your interest, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims.


If you would like to request access, review or correct the personal data we have collected about you, please contact our office manager, Sarah Busby at sarah.busby@twcog.com


You may unsubscribe from any mailing list by following the instructions provided within the distributed mail.




If you have any questions or concerns about this privacy policy, please contact our office manager, Sarah Busby at sarah.busby@twcog.com

  • Website & Cookies

We encourage any website owners to link to any information on our site. You do not need to seek permission. Please note: we cannot guarantee that the information will always remain in the same place.

You are welcome to copy excerpts of our information for purposes of review, discussion, academic study and other legitimate pursuits. You do not need to seek permission for such fair use, although you should acknowledge the source.

However, all information on this site, all motifs, designs and logos are copyright © TWCOG LLP, unless specifically stated otherwise. We will vigorously pursue any violation of our copyright that seeks to exploit our material for commercial gain or to misrepresent our regulatory stance.